Medical Billing Call Center Representative

Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

This is a full-time, non-exempt position reporting to our Director of Call Center.

What you will do

• Greet our patients in a friendly and positive manner.

• Discuss and answer customer questions with a goal of one call resolution.

• Updating confidential information and insurance billing

• Process credit card payments.

• Manage tasks within our internal work queues updating information as necessary.

• Respond to website patient inquires via phone call to discuss concerns and provide resolution.

• Work with collection agencies to update and provide accurate information.

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1&q