Business Development / Client Relations Manager

Location: Near Reading, PA Job Type: Full-time About Dreamliner Luxury Coaches: Dreamliner Luxury Coaches is a premier provider of luxurious, customized coach transportation for high-profile clients, including those in the entertainment and music industries. We specialize in delivering comfort, style, and top-tier services for artists, touring bands, corporate clients, and other VIPs seeking world-class travel experience. Role Overview: We are looking for a dynamic and sales-driven Business Development / Client Relations Manager to join our team. This role is ideal for someone who has strong ties to the music industry, a passion for client relations, and a proven track record of sales success. The manager will work closely with our clients to understand their needs and build long-lasting relationships, ensuring that Dreamliner Luxury Coaches is their go-to provider for high-end, customized transportation services. Key Responsibilities: Business Development: Identify and pursue new business opportunities in the entertainment, music, and corporate sectors. Develop strategies to grow client base and increase market share in the luxury transportation industry. Work closely with the sales team to create tailored packages and pricing for new and existing clients. Client Relations: Act as the primary point of contact for clients, ensuring exceptional service delivery before, during, and after travel experiences. Build and maintain strong, long-term relationships with high-profile clients, including artists, managers, event planners, and corporate executives. Provide regular updates with clients regarding services, availability, and new offers. Sales & Negotiation: Present and sell Dreamliner Luxury Coaches' services to potential clients, using strong negotiation skills to close deals. Work with the operations team to ensure smooth execution of bookings, ensuring client satisfaction from start to finish. Industry Networking: Attend industry events, trade shows, and networking functions to promote Dreamliner Luxury Coaches and build relationships within the music and entertainment sectors. Stay up to date with industry trends and competitor offerings to identify new opportunities and maintain a competitive edge. Collaborative Teamwork: Collaborate with internal teams such as marketing, operations, and customer service to deliver seamless experiences for clients. Contribute to team goals and work in alignment with the company’s vision for growth and excellence in client service.