vCIO

The Virtual Chief Information Officer (vCIO) serves as a strategic technology advisor for our Managed Service Provider (MSP) clients. The vCIO works closely with client leadership teams to align IT strategies with business objectives, ensuring technology is a driver for growth, innovation, and operational excellence. Requirements • Proven experience in IT leadership, preferably as a CIO, IT Director, or senior technical consultant. • Strong understanding of MSP business models and managed services delivery. • Expertise in cloud services, cybersecurity, compliance frameworks, and infrastructure management. • Excellent communication skills with the ability to translate technical concepts for business audiences. • Strong vendor management and negotiation experience. • Bachelor's degree in Computer Science, Information Systems, or related field (Master’s preferred). KPIs (Key Performance Indicators) • Client satisfaction and retention rates. • Alignment of IT spend with business objectives. • Reduction in client risk posture (e.g., compliance gaps closed). • Technology roadmap milestones achieved. • Upsell/cross-sell revenue tied to vCIO-led initiatives. Responsibilities • Strategic Planning & Roadmapping - Develop multi-year IT roadmaps tailored to client business needs. - Lead Quarterly Business Reviews (QBRs) to evaluate progress and adapt strategies. - Align technology initiatives with client goals, budgets, and timelines. • Technology Leadership - Provide CIO-level consulting services for clients without a dedicated CIO. - Serve as a trusted advisor to executive teams on IT investments and priorities. - Recommend emerging technologies to foster innovation and competitive advantage. • IT Governance & Risk Management - Oversee IT policies, compliance, and security frameworks (HIPAA, GDPR, SOC2, etc.). - Conduct technology alignment assessments to identify risks and improvement areas. - Develop disaster recovery and business continuity plans. • Budgeting & Vendor Management - Design and manage client IT budgets ensuring cost-effectiveness and ROI. - Negotiate with vendors and service providers on behalf of clients. - Monitor vendor performance to meet SLA and business expectations. • Cybersecurity Oversight - Advise on security posture improvements and recommend tools for protection. - Review and oversee implementation of backup, recovery, and endpoint security strategies. Benefits Competitive pay Quarterly Bonuses Progressive PTO Medical/Dental/Vision/Life/Disability available Tax deferred retirement plan with company match Career Development and Coaching Fun work environment!