Principal Consultant - WLAN

Provide post-sales deployment engineering expertise and hands-on support for wireless technologies (802.11 Wi-Fi and private LTE), including architectural, design, integration, and support for the initial implementation, installation, configuration, and ongoing change support for Black Box products and services. Work collaboratively with clients to meet contractual obligations in a subject matter expert support role, managing client expectations to ensure that product and service deployments are completed on time and meet technical, business, and operational requirements. Monitor and drive projects throughout the lifecycle to establish implementation milestones and participate in client status calls to ensure projects remain on schedule. Ensure deployment engineering activities meet corporate client satisfaction objectives as well as internal and external SLAs.