Onsite Scheduling Coordinator

Cortica is looking for a full time Site Care Coordinator to join our growing team at our Irvine center in CA!

• The Site Care Coordinator optimizes client and provider scheduling to enhance service delivery and operational efficiency.

• As a consistent point of contact for families and the onsite face of Cortica's centralized scheduling team, they partner with clinical, operational, and shared-services teams to guide families through their Cortica journey: an empathetic partner to families, a supportive and collaborative teammate, following best practices and performing at a consistently high level.

Cortica is a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission!

What will you do?

• Handle all in-center scheduling requests, whether from families requesting updates or changes or from operations and clinical team members, ensuring all requests follow established best-practice guidelines and processes.

• Take on additional cases to schedule new and existing families, including pulling from the waitlist as provider availability opens.

• Create scheduling plans that adhere to best practices, ensuring providers are utilized to their full capacity while aligning with the clients' needs.

• Schedule across all service lines for assigned sites, including evaluations, assessments, counseling, developmental therapies (DT), ABA, and medical scheduling.

• Provide scheduling support for contract scheduling processes, particularly for Schools-related contracts, and assist with scheduling activities for Value-Based Care (VBC) clients.

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