Senior Product Manager, Admissions

About Us: Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day. By replacing paper, calls, and disconnected tools with an all-in-one platform, Carefeed digitizes and automates the work that takes teams away from residents and families.

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate. It reduces strain, keeps communities organized, and gives staff the time and confidence to focus on what matters most. Providers choose Carefeed because it is simple to learn, powerful in practice, and built for the realities of multi-community care.

Trusted by thousands of communities across the US and Canada, Carefeed helps every organization deliver a better experience for residents, families, and the teams who care for them.

About the Opportunity : We are seeking a Senior Product Manager, Admissions to own and evolve Carefeed’s platform. This is a highly impactful role for a product leader who enjoys tackling complex problems, defining clear product strategy, and delivering high ‑ quality solutions in a rapidly growing market.

Responsibilities:

Product Strategy & Vision

• Own the vision, strategy, and roadmap for Carefeed’s Admissions Product capabilities
• Define and communicate clear product goals aligned with company objectives
• Balance short ‑ term customer needs with long ‑ term platform scalability and technical health
• Identify opportunities to simplify workflows, improve usability, and unlock new value across the platform

Discovery & Customer Understanding

• Deeply understand customer workflows, pain points, and success metrics through research, feedback, and data
• Partner with Customer Success and Sales to synthesize customer insights and prioritize impactful work
• Translate complex customer needs into clear, actionable product requirements

Execution & Delivery

• Lead cross ‑ functional teams through discovery, planning, delivery, and iteration
• Write clear product requirements, user stories, and acceptance criteria
• Own backlog prioritization and scope decisions, making thoughtful trade ‑ offs
• Ensure timely, high ‑ quality delivery of features and improvements

Collaboration & Leadership

• Partner with Engineering to ensure technical feasibility, quality, and scalability
• Collaborate with Design to deliver intuitive, user ‑ centered experiences
• Serve as a trusted partner to Sales and GTM to drive customer success

Quality, Compliance & Reliability

• Ensure product functionality meets