Medical Receptionist

The Department of OB/GYN at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Receptionist to join the team. Serves as a key point of contact for patients, delivering exceptional customer service through professional, compassionate, and efficient communication. Manages high-volume inbound and outbound calls, assisting patients with scheduling appointments across Maternal Fetal Medicine, General Obstetrics and Gynecology, Minimally Invasive Gynecological Surgery and Urogynecology services while ensuring a seamless and positive experience. Greet patients warmly, facilitate smooth registration processes, verify insurance and referral requirements,...