Senior Vice President of Sales

COMPANY OVERVIEW: HealthAxis is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We will transform the way healthcare is administered in the United States by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences. We prioritize the well-being, needs, and dignity of individuals with empathy guiding all interactions. We embrace curiosity, foster creativity, and leverage technology to enhance healthcare accessibility and efficiency. We uphold the highest ethical standards, maintain transparency, and take responsibility to build trust. We drive excellence through teamwork, partnerships, and dedication to continuous improvement. We are committed to equitable, purpose-built healthcare solutions that benefit all communities. We're not just about business – we're about people. Our commitment to a people-first approach shapes everything we do, from collaborating as a team to serving our valued clients. We believe that creating a vibrant and human-centric environment can inspire engagement, empower our team members, and ignite a sense of purpose in all that we accomplish. PURPOSE AND SCOPE: HealthAxis is seeking a Senior Vice President of Sales to lead enterprise sales growth across the company’s payer technology, core administration, claims, and technology-enabled services portfolio. The SVP of Sales will be responsible for defining and executing a disciplined commercial strategy that expands HealthAxis’ presence with Medicare Advantage, Medicaid, ACA, SNP, and other government-program and commercial health plan segments. The SVP of Sales will lead and scale a high-performance sales organization focused on complex, consultative, multi-stakeholder pursuits involving core administrative processing systems, claims operations, BPaaS / managed services, care management, utilization management, interoperability, analytics, and related partner solutions. The role requires credibility with health plan CEOs, COOs, CIOs, CTOs, CFOs, growth leaders, operations executives, and procurement teams. ROLE MANDATE: - Create and execute a scalable sales strategy that drives new logo acquisition, expansion within existing accounts, and strategic channel / partner-sourced revenue. - Translate HealthAxis’ platform, operations, and services capabilities into clear market positioning for payer executives evaluating modernization, transformation, outsourcing, and administrative efficiency initiatives. - Build predictable pipeline coverage, stage discipline, opportunity qualification, pricing rigor, and executive-level deal governance. - Lead complex pursuits from initial market development through RFP, solution design, commercial negotiation, contracting, implementation handoff, and account expansion planning. - Provide market insight and customer feedback to executive leadership, informing product strategy, service-line packaging, pricing, implementation approach, and competitive differentiation. PRINCIPAL RESPONSIBILITIES AND DUTIES: ENTERPRISE SALES STRATEGY AND REVENUE LEADERSHIP - Lead achievement of annual bookings, pipeline, win-rate, average deal size, and sales-cycle performance across assigned HealthAxis offerings and markets. - Develop a segmented go-to-market strategy for Medicare Advantage, Medicaid, ACA, D-SNP / C-SNP / FIDE-SNP / HIDE-SNP, commercial, TPA, and other payer-adjacent opportunities. - Define target account prioritization, territory/account coverage, vertical messaging, and executive outreach strategy. - Create disciplined sales operating rhythms, including pipeline reviews, forecast calls, deal reviews, pricing governance, and executive sponsor alignment. - Partner with executive leadership on growth strategy, market expansion, pipeline visibility, and strategic account planning. NEW LOGO ACQUISITION AND COMPLEX DEAL EXECUTION - Lead complex enterprise sales cycles involving core claims administration platforms, claims operations, managed services, interoperability, analytics, portals, premium billing, care management, utilization management, and adjacent payer capabilities. - Develop compelling value propositions tied to administrative cost reduction, regulatory readiness, operational performance, member/provider experience, implementation speed, and long-term platform modernization. - Orchestrate internal solution, operations, implementation, product, finance, legal, and executive resources to pursue and close large-scale opportunities. - Shape RFP strategy, win themes, pricing architecture, implementation assumptions, commercial terms, and executive presentations. - Maintain senior-level buyer relationships and build multi-threaded relationships across operational, technical, financial, clinical, and procurement stakeholders. ACCOUNT EXPANSION, RETENTION, AND STRATEGIC GROWTH - Partner with account management, client success, operations, and delivery leaders to identify expansion opportunities within the existing customer base. - Develop account plans for strategic clients, including whitespace analysis, renewal strategy, retention risk assessment, executive relationship maps, and expansion motions. - Support commercial strategy for amendments, service expansions, new modules, additional lines of business, and partner-enabled opportunities. - Ensure handoffs from sales to implementation and operations are clean, commercially accurate, and aligned with contracted scope and client expectations. COMMERCIAL INFRASTRUCTURE AND TEAM DEVELOPMENT - Build and scale the sales organization, including enterprise sellers, business development resources, sales engineering / solution support, proposal support, and partner-channel support as appropriate. - Develop sales enablement assets, objection handling, competitive battlecards, executive decks, ROI models, pricing frameworks, and case-study narratives. - Use data to manage the business, including pipeline coverage, conversion rates, sales-cycle velocity, source attribution, activity quality, forecast accuracy, and contract conversion. MARKET INTELLIGENCE AND CROSS-FUNCTIONAL INFLUENCE - Maintain a detailed view of competitor positioning, including core administration vendors, BPO/BPaaS providers, payer technology platforms, niche claims vendors, and consulting-led transformation firms. - Represent the voice of the market in product roadmap, services packaging, pricing, implementation, and partner strategy discussions. - Work with marketing to refine payer-facing messaging, campaign strategy, ABM targeting, conference strategy, thought leadership, and demand generation programs. - Support strategic alliances with complementary organizations, including consulting, clinical operations, care management, interoperability, AI, analytics, and outsourcing partners. SUCCESS MEASURES - Achievement of annual bookings, contracted revenue, ARR / recurring revenue, and gross margin targets. - Material growth in qualified pipeline, target-account penetration, and late-stage opportunity volume. - Improved forecast accuracy, stage conversion, sales-cycle discipline, and executive visibility into revenue risk. - Expansion of HealthAxis’ market presence with priority payer segments and strategic accounts. - Development of a repeatable sales operating model that can scale beyond founder/executive-led selling. - Higher win rates in competitive RFPs and complex enterprise pursuits. EDUCATION, EXPERIENCE AND REQUIRED SKILLS: - 12+ years of enterprise sales, growth, or commercial leadership experience, with significant exposure to healthcare payer technology, claims administration, core administrative systems, BPaaS, BPO, managed services, or payer operations. - Demonstrated success selling complex, high-value solutions to health plans, TPA