Workplace Services Coordinator

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

The Workplace Services Coordinator supports day-to-day workplace services and facilities operations, helping maintain a safe, organized, customer-focused office environment. This role supports coordination of maintenance, contractor and vendor activity, office moves, meeting room readiness, supplies, reception coverage, visitor support, physical security coordination, and facilities service requests while supporting compliance with health, safety, and emergency procedures.

Essential Functions/Responsibilities

• Support workplace health, safety, and compliance initiatives by following company policies and applicable legislation, including assisting with risk assessments and other required safety-related activities.
• Support facilities maintenance and operations by serving as a contact for contractors, vendors, and service providers, assisting with preventative and corrective maintenance activities, and supporting vendor relationships to help maintain a safe and efficient workplace.
• Assist with overseeing the cleaning and housekeeping staff.
• Provide on-call support for workplace emergencies and assist as a liaison with building management to support timely issue resolution and operational continuity.
• Monitor customer requests logged through the Facilities Helpdesk email requests and support appropriate action within agreed timescales to help ensure a high level of customer satisfaction.
• Support complaints received by Facilities to help ensure that the Company's credibility with the customer is maintained and where possible enhanced.
• Support facilities projects as assigned.
• May support projects in other locations. <li data-leveltext="" data-font="Symbol" data-listid=&quo