Supervisor, Call Center

PURPOSE STATEMENT: The Supervisor, Call Center role is responsible for overseeing daily operations by providing direct supervision, setting performance expectations, and offering training, guidance, and support to Call Center Department. As the primary point of contact for Oahu customers via phone, email, fax, web, and other channels, the Call Center Department plays a key role in customer engagement. This position collaborates closely with Neighbor Island Administrative Supervisors and various departments—including Customer Service, LPG...