Service Delivery Associate (Lockbox)

Come explore the Power of Possibility with a career at SPS! We have an excellent opportunity for an experienced Lockbox Processing Clerk to come grow with our team in Pittsburgh PA! This full-time position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross-functional team looking for someone eager to make a lasting contribution!

SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet discounts, EAP, education discounts, and a 401K with company match.

Schedule: Typically, Sunday, Monday, Thursday, Friday, Saturday . 7 AM-4:30 PM

What you will be doing:

• Opening, sorting, and scanning incoming mail according to predefined procedures.
• Operating scanning equipment to capture images of checks, payment coupons, and other documents.
• Performing quality checks to ensure all items are processed correctly.
• Maintaining confidentiality and security of all processed information.
• Meeting or exceeding production and quality standards set by the company.

What we need from you:

• Strong attention to detail and accuracy.
• To be able to work both independently and in a team setting successfully.
• The capability to use/learn technology such as: document scanning devices and basic computer operations.
• Ability to handle physical duties associated with the job, such as lifting and moving mail trays and packages up to 25 pounds.
• An ability to be bright, articulate, and neat in appearance.
• Excellent communication skills, both written and verbal.
• High school diploma or equivalent; additional education or training in a related field is a plus.
• Previous experience in a lockbox or payment processing environment is preferred.

Travel: None or Negligible

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status: This posting is for an existing vacancy.

Pay Range

$20 — $20 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the