Orthodontic Patient Coordinator

At Simply Orthodontics, the Orthodontic Patient Coordinator is more than a front desk role — you are the first impression and a key part of creating a welcoming, positive experience for every patient and family. From check-in to scheduling future visits, you help keep the office running smoothly while ensuring patients feel comfortable and supported throughout their orthodontic journey. If you thrive in a fast-paced, patient-focused environment and know how to keep a busy schedule organized, we’d love to meet you. Responsibilities Create a welcoming, high-energy environment by greeting patients and families and setting the tone for an exceptional visit Keep the day running smoothly by managing a busy orthodontic schedule, minimizing wait times, and proactively resolving scheduling challenges as they arise Coordinate appointments for new patient exams, adjustment visits, retainer checks, and follow-up care with accuracy and attention to detail Serve as the connection point between patients, families, and the clinical team, ensuring smooth communication and seamless handoffs throughout the day Support patients through their visit — from check-in to check-out — including scheduling future appointments, collecting payments, and answering general questions Stay ahead of the schedule by confirming appointments, verifying insurance, managing recalls, and following up with missed or overdue appointments Maintain accurate patient records and ensure all documentation and processes align with HIPAA standards Contribute to a clean, organized, and professional front office environment Collaborate closely with the orthodontic team to support day-to-day office operations and create a positive patient experience This is an opportunity to join a well-run, team-oriented orthodontic practice where your role is essential to both the patient experience and the success of the office. #simplyortho