North Iowa Campus Director (56209)

YSS is seeking a a collaborative, mission-driven North Iowa Campus Director who can balances strategic vision with operational excellence in our Mason City location. The Campus Director oversees residential programs, crisis services, and campus operations to ensure exceptional care, operational excellence, and meaningful outcomes for youth and families. As the leader for the North Iowa campus, this position is responsible for setting the direction, fostering a culture of collaboration and accountability, and ensuring every program reflects YSS 's mission, values, and commitment to trauma-informed care. Working closely with organizational leadership, the Campus Director develops and executes strategic initiatives, leads high-performing teams, manages campus resources, and ensures compliance with licensing, contractual, grant, and CARF accreditation standards. This role champions continuous quality improvement, monitors program performance, and identifies opportunities to strengthen services, enhance outcomes, and support sustainable growth. Beyond campus operations, the Campus Director serves as the primary ambassador for YSS throughout North Iowa, building strong relationships with schools, healthcare providers, community organizations, referral partners, funders, and local leaders. By cultivating partnerships and advocating for the needs of youth and families, this leader helps expand YSS 's impact across the region. Through thoughtful leadership, sound decision-making, and a commitment to developing people and programs, this role empowers teams to deliver life-changing services while positioning the North Iowa Campus for continued success and growth. What You'll Do... Strategic Leadership Set the vision and direction for the North Iowa Campus, ensuring programs align with YSS 's mission, values, and strategic priorities. Establish campus goals, monitor outcomes, and lead continuous quality improvement efforts. Identify opportunities for program growth, innovation, and expanded community impact. Operational Excellence Oversee the day-to-day operations of the North Iowa Campus, ensuring safe, welcoming, and high-quality services. Ensure compliance with licensing requirements, CARF accreditation, contracts, grants, and agency policies. Lead campus response to critical incidents and complex operational challenges. Oversee campus policies, procedures, program manuals, and client handbooks to ensure services remain current, effective, and compliant. Provide executive oversight for significant client care decisions, program operations, and risk management. Participate in leadership, clinical, and quality review meetings to ensure coordinated, high-quality service delivery. Team Leadership Recruit, coach, and develop high-performing leaders and staff. Foster a culture of collaboration, accountability, inclusion, and continuous learning. Support employee engagement, professional development, and staff retention. Ensure staff receive comprehensive onboarding, training, coaching, and ongoing professional development Provide leadership and support during critical incidents, including staff debriefing and operational response. Program & Financial Management Oversee campus budgets, staffing, facilities, and operational resources. Monitor program performance and use data to improve service quality and client outcomes. Partner with organizational leaders to ensure effective, sustainable operations. Develop and manage campus budgets while ensuring responsible stewardship of financial and operational resources. Community Partnerships Serve as the primary YSS representative throughout North Iowa. Build and strengthen relationships with schools, healthcare providers, referral partners, funders, and community organizations. Promote YSS services and identify opportunities to expand partnerships and community engagement. Provide strategic oversight for Crisis Stabilization, Safe Place, and other North Iowa Campus programs, ensuring services meet community needs and organizational goals. Client & Family Impact Champion a culture of trauma-informed, client-centered care across all campus programs. Ensure youth and families receive coordinated, compassionate, and effective services. Create an environment where youth, families, and staff feel safe, respected, and supported. This is not a complete list of the responsibilities of this position. Duties may change at any time. As the Campus Director, you'll need flexibility to be present when needed, including occasional evening and weekend availability , to support staff, youth, families, and campus operations. Ultimately, you'll inspire people, strengthen programs, build community partnerships, and ensure the North Iowa Campus continues to deliver life-changing services for youth and families. Who You Are... You're an inspiring leader who brings people together, develops strong teams , and isn't afraid to roll up your sleeves when needed. You think strategically , lead with compassion, and know how to balance people, programs, partnerships, and performance . Building relationships comes naturally, and you're energized by creating opportunities that help youth, families, staff, and communities thrive. What We Provide... We invest in people—because when you thrive, so do the communities we serve. At YSS , you’ll find meaningful work, strong support, and benefits designed for real life. Supportive Culture & Work Environment Supportive leadership team and mission-driven culture Flexibility and autonomy in a collaborative environment Employee Assistance Program (EAP) for all employees Health & Wellness Benefits Comprehensive health insurance Voluntary dental and vision insurance Life insurance and long-term disability coverage Supplemental accident, critical illness, and hospital indemnity insurance Flexible Spending Account (FSA) / Health Savings Account (HSA) options Flu shots and mental health support resources Time Off & Work-Life Balance Generous paid time off (4 weeks PTO) Paid holidays, including a birthday holiday Volunteer time off Financial & Retirement Benefits Competitive salary Supplemental compensation award 403(b) retirement savings plan Professional & Career Support Professional liability insurance coverage Public Service Loan Forgiveness (PSLF) qualified employer