East Austin Food Runner

JOB SUMMARY: The runner is an integral part of the Congress Austin Team. The job requires competency with food service. Serving ladies first from the left to the proper table and the proper guest with a sense of urgency is the goal. ESSENTIAL DUTIES AND RESPONSIBILITIES: Arrive at work on time in proper uniform Attain knowledge from pre-shift meetings Have thorough understanding of table numbers and position numbers Have thorough understanding of assigned sections, large party times and special events. Deliver food to proper table and proper guest Assist servers and bar staff with any needs available Serve food, to the guests to SBK standards If silver needed, carry in a linen, not with bare hands Continue communication with Front of House and Back of House throughout shift Accommodate guest requests in an efficient, professional manner and notify server Assist with side work properly and efficiently Assist Server Assistant with restocking of glassware, ice, etc. Polish glassware and silverware as needed Clean expo area and replenish as needed Clean and garnish plates as directed Be available at all times to fulfill the needs of guests, servers, and management Perform any service duties as assigned necessary for guest service standards of specialty concept Communicate properly and efficiently with servers, bartenders, and management Help other team members in their duties when time allows for a team success (they will help when you need help!) Be prepared to run deliveries to Austonian residences and know pre-set procedures Must adhere to Congress Austin policies as well as IRS laws in regards to reporting cash tips and gratuities