English Customer Support (US Account)

This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication. Customer Service Representatives and Customer Service skills Proficiency in English B2-C1 Grads and Dropouts only Flexibility with night and overnight shifts Flexibility with Rotational shifts Previous experience in a similar role is a plus Benefits Competitive Salary (Over 20K) + Achievable KPIS/Allowances/Incentives 1.1k night and overnight allowance Granted KPIS first 3 months Transportation is provided both ways (Door to Door for ladies) Social and medical insurance is provided First 3 months are Fully Granted Healthiest work environment (Great place to work certified)