Claims Adjuster

Hope Administrative Services, DBA as Central Transportation System, Scobey Moving and Storage, Spectrum Relocation Group, and International Moving and Warehouse. Whether directly through our own offices and service centers, or in concert with a worldwide network of service partners, we are positioned to assist our customers with any relocation, anywhere in the world. We are experience you can trust! The role of the Claims Adjuster is responsible for judgement of settling claims per company policy and managing government, residential and commercial claim files. The position will handle claim processing, from when a claim is reported, investigating facts and evidence, determining appropriate liability, and negotiating and initiating settlement. Responsibilities: Uses proper judgement and decision making to investigate residential and commercial claims, review facts and circumstances of each claim, evaluates the findings and makes settlement decisions per company policies. Serves as a point of contact for claimants, insurance companies, and others pertinent to settlement negotiations and settlements. Communicates and interacts with management and their team members to ensure photos are taken of damage Handles claims consistent with clients' and corporate policies, procedures and "best practices" and also in accordance with any statutory, regulatory and ethics requirements. Documents and communicates all claim activity timely and effectively and in a manner, which supports the outcome of the claim file and complies with policy. Reviews claim file for activity and disposition and ensures non-active or settled claims are recorded in proper closed or non-active file status. Responds to phone or email messages regarding accidents and records accident information on appropriate forms. Communicates with Owner Operators regarding accident claims. Maintain and contribute to a safe work environment by adhering to policies and procedures as outlined in the Company Safety Program. Perform any other task or assignment as deemed necessary by the organization.