Front end, creative designer

Location: New York, NY, us
Posted: May 10, 2016
Last seen: Aug 20, 2026

About the role

Help invent and inspire customer experiences and user flows that are radically consistent, curiously easy, and bold by design. • Partner with Creatives, Strategists and Project Managers and other team members to develop effective end-to-end customer experiences across all channels. • Have a deep understanding of the Citi product offering, the market in which Citi operates, and the target customers. • Review and Interpret creative briefs along side members of your experience design team • Understand customer goals, business requirements, technical constraints, and work within project parameters. • Embrace and apply Design Thinking principles with agile methods • Forecast and track the utilization of resources (FTE and AWF) and organize projects and workflow to maximize productivity and engagement. • Conduct and lead kick-off and status meetings regularly, ensure thorough communication with all stakeholders at all stages of every project • Proactively communicate with internal stakeholders about production recommendations, risks, challenges and solutions • Filter, interpret and streamline stakeholder feedback to the design team to ensure productivity and the creative integrity of the solution. • Track down answers to questions, data points, digital assets, people etc. to ensure a productive work environment. • Troubleshoot technical issues with the technology department • Manage agency/vendor relationships, budgets and payments • Experiment with new tools and techniques and share your learning. • Engage in all aspects of the project. • Motivate, mentor and inspire other team members Experience and requirements: • At least 7+ years experience designing rich interactive brand, campaign and ecommerce experiences. Print experience is a plus. • Associates or Bachelor's Degree in project management, operations, production or related field. • Advanced understanding of interaction design, site architecture, and designing intuitive user interfaces and navigation. • Understand the possibilities and limitations of web technologies. Knowledge of mobile platforms and technologies is a plus. • Excellent written and verbal communication skills • Impressive communication/presentation skills, including the ability to sell ideas to varying audiences. • Proven leadership and management skills • Strong organization and time management skills. • Exceptional attention to detail. • 100% reliable Regards Venkatesh [phone removed]