Alumni Relations Advisor

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

The Alumni Relations Advisor plays a crucial role in enhancing brand awareness, providing professional development opportunities to alumni, and generating leads to increase the number of WorldStrides Higher Education participants across U.S. university partner campuses. This position oversees a cohort of Global Ambassadors (alumni brand ambassadors) responsible for on-campus and virtual outreach efforts. Coordinators are responsible for recruiting ambassadors, onboarding, training, and monitoring their progress throughout the academic year.

The Alumni Relations team plays a vital role in connecting with students after they complete their programs and removing obstacles for future participants, ensuring the ongoing success and growth of WorldStrides Higher Education.

Responsibilities:

• Develop and implement strategies to recruit and engage program alumni in the Global Ambassador program
• Manage Global Ambassadors through various channels, such as monthly check-ins and virtual form processing
• Oversee the application process, including conducting interviews and hiring prospective Global Ambassadors
• Train and onboard Global Ambassadors from WorldStrides Higher Ed programs and effective campus recruitment practices
• Process activity reports and time sheets for Global Ambassadors
• Analyze team efficiency, workload and student engagement and lead generation trends
• Promote Global Ambassador engagement through the Global Ambassador Badge Program
• Update and maintain alumni and GA resources, including virtual forms, the website, online orientation, and the learning management system
• Respond to general inquiries sent to the alumni email
• Support on-campus recruiting and partner education efforts in collaboration with Campus Partnerships, including domestic travel
• Occasionally work with Campus Partnerships on Global Ambassador attendance for spot recruitment, fairs/events or professional development conferences
• Provide professional development support for alumni, including resume and cover letter reviews and mock interviews
• Perform other duties as assigned

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Education, Marketing, Communications, International Relations).
• Strong written and verbal communication skills.
• Experience in customer service and/or marketing.
• Demonstrated experience in multicultural settings.
• Attention to detail and a desire to learn new aspects of the International Education field. <li