Area Manager (3895)

Incumbent will lead the daily operations of our Plastic Surgery and Med Spa clinic. This role requires a professional who is well-versed in both clinical and administrative aspects of aesthetic medicine, with a strong focus on patient satisfaction, staff leadership, compliance, and business growth. Role and Responsibilities Oversee daily clinic operations, ensuring smooth workflow and adherence to protocols, policies, and procedures. Supervise clinic staff including aestheticians, nurses, and patient experience coordinators. Lead all aspects of the employee life cycle, including hiring, training, scheduling, and evaluating team members, while fostering a positive, engaging, and high-performing work environment. Lead regular team meetings, provide performance feedback, and support ongoing development and motivation. Ensure compliance with all health, safety, privacy, and licensing regulations (e.g., HIPAA, OSHA). Monitor and manage inventory in coordination with the Inventory team, including medical supplies and retail products. Monitor and enhance patient satisfaction through streamlined appointment scheduling, concierge-level service, and effective communication. Maintain a welcoming, luxurious environment consistent with the clinic’s brand. Address and resolve patient concerns professionally and promptly. Oversee all patient communications and collaborate across departments on consultations, follow-ups, and care instructions. Track key performance indicators (KPIs) including bookings, patient retention, and staff productivity. Partner with marketing and leadership teams on business development efforts, events, and promotional campaigns. Analyze clinic performance and identify opportunities for operational and/or financial growth. Maintain accurate records for audits and inspections, and stay current on regulatory changes and industry standards.