Guest Services Representative

GUEST SERVICES REPRESENTATIVE Job Description Support customers by answering phone calls, greeting and assisting them in person Assist customers in the self-registration process Sell karting options including up-selling races & specials Sales of memberships, arcade cards, snacks, apparel, parties, etc. Take payment of cash, credit cards and coupons for specials, etc. Scheduling and placement of customers into races, groups and teams Open / close cash registers, reconcile register drawer at shift close, balance transactions Prepare merchandise displays, Re-stock food and apparel and maintain inventory Set-up Retail parties and small group events and provide attentive customer service Act as Event Coordinator for Birthday parties and other retail events Develop Daily To-Do lists and accomplish tasks as time permits Open and Close Shifts with attention to preparation and readiness for following shift Keep facility in premier condition at all times completing all opening and closing duties