Kronos Functional Consultant

Position Overview We are seeking an experienced and hands-on Senior Kronos / UKG Functional Consultant with 8 to 12 years of expertise in implementing, configuring, optimizing, and supporting Workforce Management (WFM) solutions. In this role, you will act as a primary subject matter expert (SME), bridging the gap between business processes and Kronos/UKG technology. You will work closely with HR, Payroll, Operations, and IT teams to translate complex business and labor requirements into efficient system configurations. Key Responsibilities Solution Architecture & Implementation: Lead full life-cycle implementations, upgrades, and enhancements for Kronos / UKG Workforce Central (WFC) and/or UKG Pro / Dimensions. Requirements Gathering & Analysis: Facilitate discovery sessions with stakeholders to gather business requirements, document process flows, and create detailed functional specification documents (FSD). System Configuration: Configure core modules including Timekeeper, Attendance, Accruals, Advanced Scheduler, Forecasting, and Leave Management. Labor & Pay Policy Rules: Translate complex union agreements, company pay policies, and local labor laws (FLSA, overtime, shift differentials, meal/break rules) into technical configurations. Integration & Interface Management: Collaborate with technical teams to define and validate interfaces between Kronos and HRIS/Payroll systems (e.g., SAP, Workday, ADP, Oracle). Testing & Quality Assurance: Design test scenarios, write unit/UAT test scripts, and lead User Acceptance Testing (UAT) with business stakeholders. Deployment & Change Management: Support cutover activities, end-user training, hypercare, and system documentation. Optimization & Support: Serve as an escalation point for Tier 3 functional issues, root-cause analysis, system audits, and continuous improvement initiatives. Requirements Required Qualifications & Skills Experience: 8–12 years of core functional experience working with Kronos Workforce Central (WFC) and/or UKG Dimensions / Pro Workforce Management. Module Expertise: Deep functional knowledge of: Timekeeper & Pay Rules Attendance & Leave Management Accruals & Person Import Advanced Scheduling & Forecasting InTouch Clocks / Terminal Configuration Business Analysis: Strong capability in gap analysis, solution design, and translating complex labor policies into system logic. Integration Knowledge: Familiarity with WIF (Workforce Integration Manager), Dell Boomi, or UKG APIs for data exchange. Compliance Knowledge: Thorough understanding of labor laws, union rules, and payroll processes. Communication: Exceptional verbal and written communication skills with proven ability to manage senior enterprise stakeholders.