Collections Specialist I

Under the direction of the Loan Resolution Supervisor, the Loan Resolution Specialist I is responsible for collecting delinquent accounts for direct and indirect consumer loans, Visa loans, mortgage loans and mobile home loans. Reviews and resolves Synapsys events and member call back requests in a timely manner. Acts as a liaison between members and their insurance and/or GAP companies to recover the highest dollar amount possible in the event of a total loss. Provides administrative support to the department, including mailing of letters and special projects.