Customer Success Specialist

As a Customer Success Specialist, you will be responsible for ensuring a smooth and efficient transition for our new incoming clients, as well as maintaining a healthy and productive relationship with existing clients. Responsibilities Act as a liaison between our engineers and clients Conduct post-launch case studies and reviews Address client issues that surface post-launch Ensure customer success long term Has a Bachelor’s degree or equivalent experience. A background and/or interest in healthcare and science is a plus. Is a proactive (not simply reactive) self-starter with an entrepreneurial spirit Has expert communication and interpersonal skills Has a demonstrated record of success Constantly wants to improve and motivates themselves and others All your information will be kept confidential according to EEO guidelines.