Administrative Assistant

Administrative Assistant Are you a customer-focused professional who enjoys helping people and keeping operations running smoothly? Do you thrive in a fast-paced environment where no two days are the same and where exceptional service, organization, and attention to detail make a difference? Are you someone who takes pride in being the welcoming face of an organization while supporting a variety of administrative and operational functions? If this sounds like you, let us introduce ourselves. We are CityBus, the public transit agency serving the greater Lafayette, Indiana area, providing essential mobility for riders who depend on us to get to work, school, healthcare, and daily life. We pride ourselves on safely and reliably transporting neighbors with kindness and compassion. As an active stakeholder and partner in the region’s economic development, CityBus helps connect employers and talent, supports local businesses, and contributes to the overall vibrancy and quality of life in our community. Whether welcoming customers at our front desk, assisting riders with service information, or supporting daily operations behind the scenes, every employee plays an important role in helping our community stay connected. We are looking for an organized and service-oriented Administrative Assistant to join our Customer Experience team. This position serves as the primary point of contact for customers, visitors, and employees, delivering professional customer service while supporting front desk operations, administrative functions, fare media sales, and recordkeeping. The Administrative Assistant helps create a positive experience for everyone who interacts with CityBus by providing accurate information, managing inquiries, maintaining records, and ensuring daily office operations run efficiently. Imagine yourself as the welcoming face of CityBus, helping customers navigate public transportation services, supporting employees and visitors, and contributing to the efficient operation of an organization dedicated to serving the community. If you are a dependable professional with strong communication, organizational, and customer service skills, we invite you to apply for the Administrative Assistant position at CityBus. Together, we can help keep Greater Lafayette moving forward. CityBus is an Equal Opportunity Employer and welcomes applicants from all backgrounds who share our commitment to safe, reliable, innovative, and inclusive public transit.