Bilingual Intake Specialist

Position Overview The Intake Specialist is responsible for coordinating intake services, which includes assessing the appropriateness of applications for services and scheduling assessment appointments. This role serves as the first point of contact for individuals seeking services, responding to all requests either by phone or walk-in. Schedule Monday - Friday, 9 AM - 5 PM onsite in Northbrook, IL Key Responsibilities Coordinate intake services and manage the intake process efficiently. Assess the appropriateness of applications for services at The Josselyn Center. Complete required intake forms and coordinate with the billing team. Schedule assessment appointments for eligible individuals. Respond promptly and professionally to all service requests via phone or walk-in. Provide information about available services to individuals seeking assistance. Inform individuals who are ineligible for services at The Josselyn Center about alternative resources or next steps.