Online Customer Support Specialist

As a member of the Online Customer Support team, you will be instrumental in upholding and strengthening the True Glory Hair brand. We strive to deliver an extraordinary experience to each and every customer, and that's where you come in! You will wow customers with kindness and delight them every day with absolutely stellar customer service! What you'll do: Deliver above-and-beyond customer service through phone, email, social channels, and live chat Think creatively about ways in which we can optimize each customer’s experience Master our internal systems in order to efficiently and effectively process sales orders and maintain customer relationships Channel recurring customer inquiries to all areas of the business such as technology, marketing, design, and product Who you are: A hard worker with a "no task is too small" attitude Energetic, kind, sincere, patient, and adaptable Smart and highly organized Eager to learn every single day Positive, positive, positive! Driven by an entrepreneurial spirit Interview Today! You can begin the interview process right now by completing our quick 15 minute online video interview here: http://bit.ly/2g3RRdK All your information will be kept confidential according to EEO guidelines.