PKI

Skills: PKI Location : Noida lineups 2-4 Years. + BOND = 5.5 LPA JD: Hire Windows AD resources & provide training (1.) Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work instructions Follow the escalation process Follow the shift hand-over process Update the knowledge base Coaching freshers to be independent Coaching analysts for correct routing of tickets, capturing critical information Technically upgrade across versions of environment when required Managing independent shifts Complies to regulatory requirements Participate in CoE meetings - sharing and acquring knowledge Participate in Sev1/ Bridge calls Please Share with me Windows Active Directory Profile .All your information will be kept confidential according to EEO guidelines.