Conversational AI Specialist

At Telenet, we’re transforming how customers engage with us. The Chat Platform, including our GenAI-powered Customer Assist chatbot, is becoming one of our most important service channels – smart, scalable, and increasingly AI-driven. As a Conversational AI Specialist within the Chat Platform team, you’ll work at the intersection of digital, AI, service design, and business transformation. If you want to build the future of our Chat Platform & Customer Assist - and influence how millions of customers interact with us - this is the role.