Food & Beverage Manager

Role Overview As Food & Beverage Manager , you will oversee all F&B operations at Basiqat Resort by Mantis , ensuring exceptional guest experiences across restaurants, bars, in-room dining, banqueting, and events. You will be responsible for delivering consistent service excellence, driving revenue performance, and building a strong service culture aligned with the Mantis ethos. This role requires a hands-on leader who thrives in a remote resort environment and understands how to create memorable dining experiences that reflect both place and purpose. What You'll Do F&B Operations Management Oversee day-to-day operations across all F&B outlets Ensure consistent service standards, product quality, and guest satisfaction Coordinate closely with Culinary and Front Office teams for seamless service delivery Manage restaurant, bar, in-room dining, and banquet operations Guest Experience & Service Excellence Champion a culture of outstanding service and personalised guest experiences Handle guest feedback, resolve issues, and ensure rapid service recovery when needed Continuously enhance service delivery through training and operational refinement Ensure all guest touchpoints reflect Mantis brand values Team Leadership & Development Recruit, train, and develop a high-performing F&B service team Lead daily briefings, coaching sessions, and performance feedback Foster a culture of accountability, teamwork, and hospitality excellence Support succession planning and talent development within the department Revenue & Commercial Performance Drive outlet profitability through effective cost control and revenue optimisation Support menu engineering and pricing strategies in collaboration with Culinary and Finance Monitor sales performance, guest spend, and operational KPIs Identify opportunities to enhance upselling and cross-selling initiatives Cost Control & Operational Efficiency Manage labour costs, scheduling, and productivity levels Monitor stock control, ordering processes, and inventory management Minimise waste and ensure efficient operational practices Work within budget guidelines while maintaining quality standards Health, Safety & Compliance Ensure full compliance with food safety, hygiene, and HACCP standards Maintain operational readiness for audits and inspections Enforce safety standards across all service areas Ensure adherence to local regulations and Accor policies Collaboration & Brand Alignment Work closely with Culinary, Sales & Marketing, and Events teams Support the delivery of special events, activations, and bespoke guest experiences Align F&B offerings with the overall resort concept and guest journey Contribute to pre-opening planning and operational readiness What We’re Looking For 6–10+ years of progressive Food & Beverage experience, including supervisory or managerial roles Experience in luxury hotels, resorts, or lifestyle hospitality environments Strong operational understanding of multi-outlet F&B operations Experience in remote, resort, or pre-opening environments highly desirable Solid knowledge of service standards, guest experience design, and F&B operations Degree or diploma in Hospitality Management or related field preferred Strong leadership, communication, and team development skills Financial acumen with experience managing budgets and KPIs Why Join Basiqat Resort by Mantis? At Mantis, we believe extraordinary destinations deserve extraordinary people. Joining our team means becoming part of a purpose-driven brand committed to conservation, community engagement and creating unforgettable experiences for guests around the world. Be part of a team where sustainability, adventure and hospitality come together to create exceptional places to find yourself. What’s in it for you... Lots of opportunity to progress and switch it up as part of a global family of brands. Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands! Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture