Claims Adjuster I

Claims Adjuster I/II (Mid-Level) — Auto Liability Department: Claims Reports To: Claims Manager FLSA Status: Exempt Location: McDonough, Georgia About the Role We are seeking an experienced Claims Adjuster to manage a caseload of auto liability claims from first notice of loss through resolution. The ideal candidate brings 3–5 years of liability claims-handling experience and demonstrates strong investigative, negotiation, and file-documentation skills. Cargo claims experience is strongly preferred and will be given priority consideration, as this role may support a book of business involving motor carrier and cargo liability exposures. Key Responsibilities Investigate, evaluate, and resolve auto liability claims of moderate to high complexity, ensuring compliance with state regulations and company best practices. Conduct timely and thorough investigations, including scene inspections, witness interviews, and coordination with independent adjusters, engineers, and other experts as needed. Analyze liability and damages; issue reserve recommendations in accordance with authority level. Negotiate settlements directly with claimants, attorneys, and third parties within assigned settlement authority. Evaluate and process cargo liability claims, including analysis of bills of lading, cargo insurance policies, Carmack Amendment exposure, and interline/broker liability issues (where applicable). Maintain accurate, well-documented claim files, including timely diary management, status updates, and reserve adjustments. Identify subrogation, salvage, and fraud indicators, and refer files appropriately. Communicate claim status and resolution strategy clearly to policyholders, brokers, and internal stakeholders.