Key Account Executive_HLL

About the role

Keeps close contact with GKAM or RKAM to understand progress or time frame of KA program • Keeps close connection with KA local representative office or its key sourcing agent to introduce our capability • Monitoring & summarizing financial performance of the account and keep CRS manager and RKAM or GKAM updated • Monitoring & following up with any quality issues, client complaint• Organizes vendor seminar to introduce KA requests and get sales leads • Supports sales staff approaching individual vendor; LKAM can also directly host key vendor • Monitors project status especially during initial kick off stage to make sure no problem happens in quotation, TAT (turn-around-time), etc • Organizes regular review meeting with KA local office, SGS RKAM • Transfers update of KA (client testing protocol, pricing, special reporting format, test request form and other documents) from GKAM or RKAM to relevant teams. • Other task as assignment •University level or higher • 1-2 year experience in related products or services • Proficient in English • # of complaints and claims related to the assigned inspections • # of errors in Reports and delivery time of Reports (Maximum 24 hours after inspection) • Accuracy and number of customer queries on reports