Senior Delivery Lead

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com .

What You'll Do

The Senior Delivery Lead is a strategic operator who redesigns how the Business Line (BL) runs: AI-native intake, breakdown, reporting, and team health. Paired with a Senior Delivery Operations as a daily working partner and growth-path mentee, you lead outcomes, not process.

• BL Delivery Ownership

• Hold the delivery contract for your BL: committed scope, milestones, and quality bar each quarter.
• Diagnose systemic delivery failures — not one-off sprint misses — and drive structural fixes.
• Run pre-mortems on high-risk initiatives before they become post-mortems for leadership.
• Escalate with context and a recommendation, not just a flag.

• AI-Native SDLC Redesign

• Identify the highest-friction points in the BL's delivery chain — intake, refinement, estimation, reporting — and redesign them using AI-native tooling.
• Ship at least one published SDLC experiment per quarter (Claude, Cursor, Jira automation, AI delivery agents).
• Contribute proven patterns back to the DAO's Agentic Framework for cross-BL adoption.
• Be the person your BL looks to when they ask "can AI help us do this better?"

• Cross-BL Program Leadership

• Lead assigned cross-BL programs from charter to completion.
• Own program-level dependency mapping, milestone sequencing, and executive reporting.
• Align Engineering Directors, PMs, and Senior Delivery Leads across BLs without direct authority.
• Surface program-level risks to DAO leadership with recommended mitigations, not open questions.

• Delivery Intelligence Platform Co-Ownership

• Partner with the Delivery Engineer owning your BL's Delivery Intelligence Platform module on quarterly milestone planning and delivery.
• Define what "ready" looks like for each module milestone and hold the quality bar.
• Use platform data to inform BL-level delivery insights — connecting intelligence signals to delivery decisions.

• Strategic Narrative & Stakeholder Communication

• Maintain an always-current strategic view of your BL: what's on track, what's at risk, what needs a decision.
• Deliver concise, executive-ready updates to Directors and senior leadership — no data dumps, just signal.
• Partner with PM and Engineering Director to translate roadmap intent into delivery reality, and flag when those diverge.

• Senior Delivery Operations Mentorship

• Serve as the daily working partner and growth-path mentor for your paired Senior Delivery Operations.
• Define explicit milestones for their movement toward Lead readiness — and track them.
• Model the delivery leadership behaviors you want the next generation of DAO talent to internalize.

Who You Are

• 5+ years in Agile delivery, program management, or a hybrid PMO role in a fast-moving technology company.
• Track record of owning BL or program-level delivery outcomes — not just running ceremonies.
• Demonstrable ability to identify systemic delivery problems and fix them at the structural level.
• Strong cross-functional influence: you've aligned PMs, Engineering, and senior stakeholders without direct authority.
• Executive communication fluency — you can compress a complex delivery picture into three clear sentences.
• Hands-on with Jira (advanced queries, dashboards, workflow automation) and Confluence.
• Hands-on use of AI tools (Claude, Cursor, or equivalent) in delivery or operational workflows — demonstrated, not aspirational.
• Ability to treat process debt the way engineers treat tech debt — proactively identifying and fixing it.
• Strong bias toward action, with a default approach of providing “recommended actions” rather than just highlighting problems.
• Experience treating the growth of a paired Senior Delivery Operations partner as a measurable deliverable, not a side responsibility.
• Comfort working in ambiguity, with the ability to build structure and clarity while executing in parallel.
• Good to have experience redesigning SDLC processes, not just running them.
• Comfort with data: you use throughput, cycle time, and blocker patterns to drive decisions, not just report them, is a plus.
• Experience leading cross-functional programs with shared ownership and no single chain of command is a plus.

We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.

Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, flexible PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits!

Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits!

Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement,