Customer Quality Engineer / Quality Management Specialist

🔑 What You’ll Do Act as the voice of the customer inside our plant — managing complaints, audits, data, and reports. Coordinate between plants for incoming and outgoing products. Support new projects & engineering changes : prototypes, testing, reporting, PPAP submissions, ECR/PCR handling. Drive customer complaint resolution — analyze, implement, and follow up on corrective actions. Track and reduce failure costs , both internal and external. Collect and share customer insights to shape our future business strategies. Take part in defining product-specific characteristics and customer touch points. 📌 Other Responsibilities Maintain and improve quality systems (work instructions, inspection standards, customer requirements). Manage annual budgets related to quality. Handle non-conformities and support continuous improvement (CIP meetings, OPL implementation). Act as a safety coordinator , leading the team in all safety initiatives. 🎯 What We’re Looking For Bachelor’s degree in Industrial Engineering or a related field. Strong experience in Quality Management Systems (QMS) . Excellent coordination and problem-solving skills. Strong communication in English (speaking, listening, reading). A proactive mindset, with the ability to represent customer needs and ensure product quality excellence. 💡 Why Join Us? Be a key player in ensuring customer satisfaction and product excellence. Gain exposure to international quality systems and customer touchpoints. Work in a dynamic environment where your input shapes both process improvements and business growth. Join a team that values safety, collaboration, and continuous learning . 📍 Location : Robert Bosch Automotive Technologies (Thailand) Co. Ltd. 📨 Apply Now and help us raise the bar in customer quality management!