Careers Didiglobal

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CRM Analyst (Farming / English Required)

Location
BR-SP-Sao Paulo
Last seen
Aug 21, 2026

About the role

The CRM Analyst (Farming) for Inside Sales Operations will play a key role in supporting data-driven decision making, assisting in the optimization of nurturing processes, and executing operational tasks for customer retention and performance/sales improvement. This individual will be responsible for monitoring performance dashboards for the customer base, helping to ensure that the results of communications and journeys are aligned with goals. They will also assist with analyzing the customer lifecycle, reporting on journey conversion rates, and supporting the continuous optimization of the CRM for Farming teams.