Sales Compensation Manager

PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations, PolyAI agents are built for complexity, open at every layer, and sovereign by design. PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.

PolyAI is hiring a Sales Compensation Manager to own the design and administration of incentive plans across our go-to-market organization. This is a highly visible role responsible for ensuring that compensation programs are motivating, competitive, and aligned with company strategy.

This is a hands-on role covering all commission-bearing functions: Account Executives, BDRs, Sales Engineers, Marketing, Post-Sales, and more. You’ll manage everything from annual plan design to monthly administration and SPIFF programs, ensuring accuracy, transparency, and trust in the process.

You will report to the VP of GTM Operations.

What You'll Do

• Lead the annual sales compensation design process across all commission-bearing roles (AEs, AMs, BDRs, SEs, Marketing, Channel, etc.).
• Administer monthly/quarterly comp plans and payouts with accuracy and transparency.
• Own SPIFFs and short-term incentive programs, from design to rollout.
• Collaborate with Finance, People, and GTM leadership on planning cycles, quota setting, and modeling.
• Provide reporting and analytics on attainment, plan effectiveness, and ROI.
• Maintain clear compensation policies and documentation (ramp, proration, clawbacks, exceptions, etc.).
• Evaluate and improve sales compensation tools and processes to support scale
• Partner with Sales leadership and Finance on non-standard deal structuring and commercial policy

Who You Are

• 5+ years of experience in global sales compensation operations, ideally in a high-growth or enterprise SaaS environment.
• Strong track record in designing and administering incentive compensation plans across multiple GTM functions (Sales, SDR, Post-Sales).
• Skilled in analytics and financial modeling, with the ability to translate complex data into clear, actionable insights.
• Hands-on experience with sales compensation platforms (e.g. CaptivateIQ), and proficiency with Salesforce or other CRMs.
• Comfortable operating in a fast-paced, high-growth environment; detail-oriented and process-driven.
• Excellent communication skills, able to engage and influence across sales reps, managers, and senior leadership.
• Strong sense of ownership and accountability; motivated by both accuracy and impact.

What Will Make You Stand Out

• You've designed comp plans from scratch for a new GTM motion (channel, multi-product, usage-based, or international expansion)
• You've implemented or migrated a comp platform (CaptivateIQ, Everstage, etc.) end-to-end
• You're comfortable enough in Salesforce t