[Software Services] : Sales Development Representative

Role Overview: We are looking for an experienced SDR to re-engage dormant leads and past clients, while also driving outbound outreach to generate new opportunities. The role requires a strong mix of follow-up, relationship-building, and proactive prospecting. Key Responsibilities: Reconnect and revive old/dormant leads from CRM and local databases Qualify and nurture leads towards SQL conversion Execute targeted outreach campaigns (email, LinkedIn, calls) Identify opportunities within past clients for upsell/cross-sell Maintain consistent follow-ups and track engagement in CRM Collaborate with sales team to schedule qualified meetings Build and manage lead pipelines with a focus on conversion Required Skills & Experience: 4–5 years of experience in SDR / Inside Sales / Lead Generation Proven experience in lead reactivation / nurturing old leads Strong communication skills (email, LinkedIn, calls) Experience working with CRM tools (HubSpot, Zoho, Salesforce, etc.) Ability to handle multi-channel outreach and follow-ups Understanding of B2B sales cycles (preferably IT services) Good to Have: Experience in international markets (US/UK) Exposure to tech/services-based selling LinkedIn outreach and email automation tools experience Success Metrics: Number of revived leads / re-engagement rate Meetings scheduled (SQLs) Contribution to pipeline and conversions