Graduate Customer Success - Austin, TX

Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over a decade, we've helped teams make smarter decisions with full-funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter. ​

Trusted by leading brands across three continents, including TravelPro , Callaway Golf and Laura Geller, Fospha manages $4 billion in annual ad spend. ​

We're scaling fast across London, Mumbai, and Austin – and we're now looking for Talent to join us across our Customer Success Teams.

The Role

You will join one of our Customer Teams, who are at the heart of the business delivering the best possible experience to our customers.

• You'll join one of our customer specialist teams and work across customer accounts, becoming a trusted expert in the insight, model, and data quality that sit behind them

• You'll be responsible for the customer outcomes your team owns — driving action on insight, trust in the model, and confidence in data quality — contributing to customer retention alongside the Account Manager

• You'll build deep expertise in your specialism and use it to solve real customer problems, turning data into clear recommendations, building trust in our methodology, and keeping data accurate and flowing

• You'll play your part in onboarding new customers, helping build the foundations — integrations, first insights, and early trust in Fospha's model — that get the team to time-to-value targets