Guest Relations Agent (Korean Speaking)

This position enhances the guest experience by delivering personalized and anticipatory service to all guests, VIPs, and ALL Members. The Guest Relations Agent ensures smooth coordination across departments, supports Front Office operations, and upholds Swissôtel and Accor service standards throughout the guest journey—from arrival to departure Knowledge and Experience College diploma or equivalent qualification. Minimum 1 year of relevant experience in Guest Relations or Front Office. Strong English & Korean proficiency Working knowledge of MS Office tools. High degree of professionalism and confidence in guest-facing scenario What’s in it for you Be part of Accor , a global hospitality leader, with access to world-class learning, development, and career mobility across brands and regions. Work in a premium hotel setting with a strong focus on innovation, culinary excellence, and elevated guest experiences. Enjoy competitive benefits , recognition programs, and opportunities to grow your leadership capability. Contribute to Corporate Social Responsibility initiatives , including sustainability, community engagement, and responsible hospitality practices.