Agency Service Rep

MAJOR JOB DUTIES AND RESPONSIBILITIES: Assists agents and brokers via telephone or written communication. Responds to inquiries involving commissions, legislation, product information and policies and procedures for Individual, Small Group, Dental and Life. Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day. Coordinates mailings and fulfillment requests. Assists in broker road shows. Provides reports to brokers. Works on special projects. Performs other duties as assigned. EDUCATION/EXPERIENCE: High school diploma and one year of related customer service experience or an equivalent combination of education and experience required. Previous health insurance industry experience preferred. Highlights: $15.50 per hour pay rate Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans