Billing Supervisor

The Billing Supervisor provides full oversight of the order-to-cash process, ensuring accuracy, timeliness, and financial integrity across all client accounts. This role leads a team of Analysts, driving accountability for billing accuracy, collections performance, and client satisfaction. The Supervisor serves as the operational point of escalation for complex client issues, oversees day-to-day billing and collections activities, and partners with internal stakeholders to enhance data accuracy, automation, and process efficiency. The Supervisor plays a critical role in maintaining strong client relationships, supporting continuous improvement initiatives, and ensuring the team meets organizational revenue goals.